Privacy
How RhinoX collects, uses, and protects your data
RhinoX Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our website and services. Please read this policy carefully before using our products or services. By using RhinoX's products or services, you acknowledge that you have read, understood, and agree to this policy.
We collect personal data that you provide to us, including your name, contact details, and identification documents required for account opening. We also collect transaction data, device information, IP addresses, usage records, and location information where necessary to provide, secure, and improve our services. Sensitive personal data such as biometric information and financial account details are collected only with your explicit consent and where required by law.
We use your data to register and verify your account, execute transactions, provide customer service, comply with legal and regulatory obligations, detect and prevent fraud, conduct risk assessments, and improve our products and services. Where permitted by law, we may also send you service-related notices and marketing information.
We use cookies and similar technologies to identify your device, remember your preferences, understand how you interact with our services, and improve your user experience. You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect certain features of our services.
We do not sell your personal data. We share your data only with affiliates, trusted service providers, and regulatory or law enforcement agencies where necessary for our business operations, legal compliance, or protection of our rights. In the event of a merger, acquisition, or restructuring, your data may be transferred to the entity succeeding the business, which shall be bound by this policy. We may also disclose your data with your explicit consent or as required by applicable law.
We implement strict information security policies and technical measures, including encryption, access controls, and regular security audits, to protect your personal data against loss, unauthorised access, misuse, or disclosure. We have established an emergency response plan for data security incidents. In the event of a breach, we will notify you in a timely manner as required by law.
We store your personal data on secure servers. In general, we retain your data only for as long as necessary to fulfil the purposes described in this policy or as required by law. After the retention period expires, we will delete or anonymise your personal data, unless otherwise stipulated by laws and regulations.
You have the right to access, correct, and delete your personal data, or to restrict its processing. You may also withdraw your consent to certain processing activities at any time. To exercise these rights, please contact us using the information below. We will respond to your request within the timeframe stipulated by applicable law.
Our services are not directed at minors under the age of 18. If you are a minor, please use our services only with the consent of a parent or legal guardian. If we discover that we have collected personal data from a minor without appropriate consent, we will take steps to delete such data.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. If we make material changes that reduce your rights, we will notify you via the website, application, or other appropriate channels. Your continued use of our services after the update constitutes acceptance of the revised policy.
If you have any questions, comments, or suggestions regarding this Privacy Policy or our data practices, please contact us at [email protected]. We will endeavour to respond to your inquiries in a timely manner.
Last updated: April 2025